FAQ
Basics
To ensure the security of your account, we require passwords to meet the following criteria:
At least 8 characters long
At least one uppercase letter
At least one lowercase letter
At least one number or special character
Click the Forgot password in login page.
Click on the "Forgot Password" link on the login page
Enter the email address associated with your account
Check your email for instructions on resetting your password
Follow the instructions to create a new password
We recommend changing your password at least once every three months to maintain the security of your account. However, you can change it more frequently if you prefer
Privacy
We collect only the information that is necessary to provide you with our services. This may include your name, email address, shipping address, and payment information. We never collect sensitive information such as your social security number or credit card details.
We take the protection of your personal information seriously and implement various security measures to ensure that your information is safe. These include encryption of data, secure servers, and regular monitoring of our syst ems..
We use your personal information to process your orders and to communicate with you regarding your orders. We may also use your information to send you promotional offers and newsletters, but you have the option to opt-out of these communications at any time.
Account
If you forget your password, please click on the "Forgot Password" link located on the login page. You will receive an email with instructions on how to reset your password.
Yes, you have the right to request the deletion of your personal information. Please contact our customer support team to make this request.